Shantel is a registered social worker with the City of Medicine Hat working as a Community Resource Worker. She holds a Degree of Social Work from the University of Calgary and is currently working on her masters.

Shantel has been working with older adults for the last twenty years. She is very passionate about elder abuse and volunteered on the Alberta Elder Abuse Awareness Council for the last 12 years, taking on the role of the Chair for the last 8 before moving over to the CLC in June of this year. Shantel is a champion for advance care planning and has been a Designated Capacity Assessor since 2010. Shantel established and continues to coordinate the Seniors Service Providers Group in Medicine Hat.